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Call us on
01489 788180

FAQs

Frequently Asked Questions

What delivery services do you offer on Baby Bouquets?

We offer a First Class Service for just £3.95 or a guaranteed next working day service for £5.95

How quickly will my bouquet arrive?

Most orders are packed and despatched within 24 hours of receiving your order.  If you need your bouquet quicker, please select Next Working Day Delivery, which is fully tracked and guaranteed to arrive on the next working day before 1pm if you order before 1pm.  Orders received after 1pm will be despatched the following day.

Do you deliver at weekends?

Guaranteed Saturday delivery is available at a charge of £9.95.  Please select this option during the checkout process.

Do you deliver outside of the UK?

Yes, we can deliver internationally - European and Rest of the World options are offered at checkout.

I live outside the UK, can I order a bouquet for delivery within the UK?

Yes, of course.  We receive many orders from customers living overseas, particularly in Australia and New Zealand.  Baby bouquets are a great way to send congratulations to loved ones when you can't be there in person.

I have a special request for a bouquet, can you help me?

We can create bouquets for twins, with special colour requests or with additional items and to specific budgets.  All our bouquets are handmade here in our workshop in Hampshire so if you have a particular request please call us on 01489 788180 and we'll do our best to help!

Can I set up a corporate account?

We are happy to set up accounts for our corporate clients and already have many companies ordering from us for maternity leaving gifts and new baby congratulations.  Please call us on 01489 788180 for further details on how to set up an account.

What types of payment do you accept?

We accept payment via the internet, telephone or cheque. Payment must be made in pounds sterling. We accept Visa, Mastercard, Maestro and Switch. If you would prefer to place your order by phone please call 01489 788180, Monday to Friday between 9.30am and 5pm.  We do not accept American Express but corporate clients are welcome to set up an account and be invoiced for orders.

 

The main reasons for purchasing from your website was that I loved the Tutti Frutti option. So many websites offer the basic blue, pink or lemon options, but not many have the option of a mixture of colours. I also liked the fact it had the butterfly on top. The feedback I have received from the recipient is that their 3 year old son thinks the butterfly is real and keeps asking if he can touch it gently :-)

I was extremely pleased with the purchase, I think the prices were good and the delivery service was excellent. The choice on the website was fantastic and I wouldn’t hesitate to order from The Bump Company again. I would also highly recommend it to colleagues, family and friends.

The recipient of the gift said it was gorgeous and they loved how colourful it was.

Laura