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Frequently Asked Questions
What delivery services do you offer on Baby Bouquets?
We are currently offering free delivery on all our Baby Bouquets using First Class post. (Please note this is not a tracked service.) For customers who would like the peace of mind of a fully tracked and signed for service we also offer Special Delivery for just £2.95.
How quickly will my bouquet arrive?
If you select free delivery, your bouquet will be despatched using First Class post. Most orders are despatched within 48 hours so please allow 2 - 3 days for your bouquet to arrive. If you need your bouquet quicker, please select Special Delivery, which is fully tracked and guaranteed to arrive on the next working day before 1pm if you order before 12 noon. Orders received after 12 noon will be despatched the following day.
Do you deliver at weekends?
Guaranteed Saturday delivery is available at a charge of £7.95. Please select this option during the checkout process.
Do you deliver outside of the UK?
Yes, we can deliver anywhere in Europe. European delivery is charged at £6.95 and can be selected during the checkout process. Please allow 3 - 5 days for delivery. We do not deliver outside of Europe at this time.
I live outside the UK, can I order a bouquet for delivery within the UK?
Yes, of course. We receive many orders from customers living overseas, particularly in Australia and New Zealand. Baby bouquets are a great way to send congratulations to loved ones when you can't be there in person.
I have a special request for a bouquet, can you help me?
We can create bouquets for twins, with special colour requests or with additional items and to specific budgets. All our bouquets are handmade here in our workshop in Hampshire so if you have a particular request please call us on 01489 788180 and we'll do our best to help!
Can I set up a corporate account?
We are happy to set up accounts for our corporate clients and already have many companies ordering from us for maternity leaving gifts and new baby congratulations. Please call us on 01489 788180 for further details on how to set up an account.
What types of payment do you accept?
We accept payment via the internet, telephone or cheque. Payment must be made in pounds sterling. We accept Visa, Mastercard, Maestro and Switch. If you would prefer to place your order by phone please call 01489 788180, Monday to Friday between 9.30am and 5pm. We do not accept American Express but corporate clients are welcome to set up an account and be invoiced for orders.
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